BIRDING ECOTOURS BOOKING FORM

Welcome to the Birding Ecotours ‘booking a tour’ page! We are very excited to have you join us on one (or more) of our many exciting tours worldwide.

The booking process can be completed by following the three simple steps below:

1. Fill out the online booking form below, which takes approximately 10-15 minutes. You will be able to book for up to eight people on the form.
2. After receiving your online booking form we will confirm whether there is availability for the tour(s) as soon as possible and then provide you with options for a deposit payment.
3. Only once we have received a deposit will the booking be confirmed.

For those of you joining one of our set-departure group tours, please kindly take note of the Rules and Expectations for group trips. Not sure about what to bring on a birding tour? Read our blog where we help you decide. If you are unsure of anything at any step along the way, please feel free to contact us, and we will gladly provide assistance.

– Email: [email protected]
– US telephone: +1-937-238-0254 (Eastern Time)

1. To book a tour, please get started below and fill in a few questions. Questions marked with * are required fields. Please click the green 'Send Form' button at the bottom once the form is complete. We e-mail your completed form (e.g. to service providers and staff members) so please kindly don’t submit information here that you don’t want e-mailed.

1A. Have you been fully vaccinated against Covid-19?*

**Please note that we require all participants to be fully vaccinated to join our set departure tours, and that if you have access to recent boosters that you get those as well. (If you’re joining a private tour just for you and want to ask us about a possible exception to our Covid vaccination requirement, then do kindly email us). Out of consideration for other tour participants, we also ask that if you show cold-like symptoms just before the tour, that you take a Covid test and don’t join the tour if you test positive (please do ensure that you have comprehensive travel insurance in place, that will cover your tour costs should you test positive for Covid just before the tour, because we are unable to get your money back after we have paid it to service providers such as hotels). Although mask requirements have been relaxed around most of the world, we recommend wearing a mask on public transportation, in airports, and if possible on your flight to join the tour, to give added protection from Covid and other communicable diseases (colds, flu, etc.). The reason we ask these things is out of consideration for everyone on the tour.

1B. Please select the SET-DEPARTURE tour you would like to book (arranged alphabetically by country in the dropdown list below). If you can't find the tour in the dropdown list below, or for a custom/private tour, please fill in the description in Question 1C below.

1C. Please provide the name or description of your CUSTOM/PRIVATE tour you wish to book here (If you have already selected a SET-DEPARTURE tour above, please ignore this question).

1D. Please provide the month and year of your tour?*

1E. Are you a member of our Bird Miles Loyalty Program?*

(Find out more about our Bird Miles Loyalty Program and sign up here).

1F. Will you be adding an extension to this tour?*

[group extension-1]

1G. Please provide the details of your required extension?

[/group]

2. Details of the First Traveler (Please provide details of the FIRST traveler. Additional travelers can be added afterwards).

2A. What is your first given name?* (as it appears on your passport)

2B. What is your family name/surname/last name?* (as it appears on your passport)

2C. What is your full name?* (as it appears on your passport)

2D. If you normally use a different name from what is on your passport, please state it here.

2E. What is your gender?* (as it appears on your passport)

2F. What is your date of birth?* (please write out the month to avoid confusion with different date formats)

2G. What is your nationality?*

2H. What is your passport number?* (if you will be getting a new passport before the tour, please mention this here instead of giving your old passport number)

2I. What is the date of expiry of your passport? (please write out the month to avoid confusion with different date formats) (if you will be getting a new passport before the tour, please mention this below instead of giving your old passport expiry date)

2J. What is your address?*(please include street, city, post/zip code and country)

2K. What is your contact number?*

2L. What is your email address?*

2M. Please tick your rooming preference:* Room sharedRoom single ** Please note that for some destinations (especially in the Neotropics), only twin rooms are available. Please ask us regarding this tour(s).

2N. Please tick your bed preference if sharing a room: Two/twin beds (often smaller beds)One larger bed (when possible) **In some countries, twin beds are small, whereas in other countries there might be two larger queen- or king-sized beds.

2O. Do you smoke?* (Smoking in the tour vehicles and indoors is not permitted. If you do smoke outdoors, please of course be considerate and move away from the group.)

2P. Are you happy for us to include you in group e-mails related to this tour?*

2Q. Do you wish to add any additional travelers?* (Questions 3-9 refer to additional traveler information)

Questions 3-9 refer to additional traveler information

[group additional-traveler-group-2]

3. Details of the Second Traveler (Please provide details of the SECOND traveler. Additional travelers can be added afterwards).

3A. What is their first given name?* (as it appears on their passport)

3B. What is their family name/surname/last name?* (as it appears on their passport)

3C. What is their full name?* (as it appears on their passport)

3D. If they normally use a different name from what is on their passport, please state it here.

3E. What is their gender?* (as it appears on their passport)

3F. What is your date of birth?* (please write out the month to avoid confusion with different date formats)

3G. What is their nationality?*

3H. What is their passport number?* (if they will be getting a new passport before the tour, please mention this here instead of giving their old passport number)

3I. What is the date of expiry of your passport? (please write out the month to avoid confusion with different date formats) (if you will be getting a new passport before the tour, please mention this below instead of giving your old passport expiry date)

3J. What is their address?*(please include street, city, post/zip code and country)

3K. What is their contact number?*

3L. What is their email address?*

3M. Please tick your rooming preference:* Room sharedRoom single ** Please note that for some destinations (especially in the Neotropics), only twin rooms are available. Please ask us regarding this tour(s).

3N. Please tick your bed preference if sharing a room: Two/twin beds (often smaller beds)One larger bed (when possible) **In some countries, twin beds are small, whereas in other countries there might be two larger queen- or king-sized beds.

3O. Do they smoke?* (Smoking in the tour vehicles and indoors is not permitted. If you do smoke outdoors, please of course be considerate and move away from the group.)

3P. Are they happy for us to include them in group e-mails related to this tour?*

3Q. Do you wish to add any additional travelers?*

[/group]

[group additional-traveler-group-3]

4. Details of the Third Traveler (Please provide details of the THIRD traveler. Additional travelers can be added afterwards).

4A. What is their first given name?* (as it appears on their passport)

4B. What is their family name/surname/last name?* (as it appears on their passport)

4C. What is their full name?* (as it appears on their passport)

4D. If they normally use a different name from what is on their passport, please state it here.

4E. What is their gender?* (as it appears on their passport)

4F. What is your date of birth?* (please write out the month to avoid confusion with different date formats)

4G. What is their nationality?*

4H. What is their passport number?* (if they will be getting a new passport before the tour, please mention this here instead of giving their old passport number)

4I. What is the date of expiry of your passport? (please write out the month to avoid confusion with different date formats) (if you will be getting a new passport before the tour, please mention this below instead of giving your old passport expiry date)

4J. What is their address?*(please include street, city, post/zip code and country)

4K. What is their contact number?*

4L. What is their email address?*

4M. Please tick your rooming preference:* Room sharedRoom single ** Please note that for some destinations (especially in the Neotropics), only twin rooms are available. Please ask us regarding this tour(s).

4N. Please tick your bed preference if sharing a room: Two/twin beds (often smaller beds)One larger bed (when possible) **In some countries, twin beds are small, whereas in other countries there might be two larger queen- or king-sized beds.

4O. Do they smoke?* (Smoking in the tour vehicles and indoors is not permitted. If you do smoke outdoors, please of course be considerate and move away from the group.)

4P. Are they happy for us to include them in group e-mails related to this tour?*

4Q. Do you wish to add any additional travelers?*

[/group]

[group additional-traveler-group-4]

5. Details of the Fourth Traveler (Please provide details of the FOURTH traveler. Additional travelers can be added afterwards).

5A. What is their first given name?* (as it appears on their passport)

5B. What is their family name/surname/last name?* (as it appears on their passport)

5C. What is their full name?* (as it appears on their passport)

5D. If they normally use a different name from what is on their passport, please state it here.

5E. What is their gender?* (as it appears on their passport)

5F. What is your date of birth?* (please write out the month to avoid confusion with different date formats)

5G. What is their nationality?*

5H. What is their passport number?* (if they will be getting a new passport before the tour, please mention this here instead of giving their old passport number)

5I. What is the date of expiry of your passport? (please write out the month to avoid confusion with different date formats) (if you will be getting a new passport before the tour, please mention this below instead of giving your old passport expiry date)

5J. What is their address?*(please include street, city, post/zip code and country)

5K. What is their contact number?*

5L. What is their email address?*

5M. Please tick your rooming preference:* Room sharedRoom single ** Please note that for some destinations (especially in the Neotropics), only twin rooms are available. Please ask us regarding this tour(s).

5N. Please tick your bed preference if sharing a room: Two/twin beds (often smaller beds)One larger bed (when possible) **In some countries, twin beds are small, whereas in other countries there might be two larger queen- or king-sized beds.

5O. Do they smoke?* (Smoking in the tour vehicles and indoors is not permitted. If you do smoke outdoors, please of course be considerate and move away from the group.)

5P. Are they happy for us to include them in group e-mails related to this tour?*

5Q. Do you wish to add any additional travelers?*

[/group]

[group additional-traveler-group-5]

6. Details of the Fifth Traveler (Please provide details of the FIFTH traveler. Additional travelers can be added afterwards).

6A. What is their first given name?* (as it appears on their passport)

6B. What is their family name/surname/last name?* (as it appears on their passport)

6C. What is their full name?* (as it appears on their passport)

6D. If they normally use a different name from what is on their passport, please state it here.

6E. What is their gender?* (as it appears on their passport)

6F. What is your date of birth?* (please write out the month to avoid confusion with different date formats)

6G. What is their nationality?*

6H. What is their passport number?* (if they will be getting a new passport before the tour, please mention this here instead of giving their old passport number)

6I. What is the date of expiry of your passport? (please write out the month to avoid confusion with different date formats) (if you will be getting a new passport before the tour, please mention this below instead of giving your old passport expiry date)

6J. What is their address?*(please include street, city, post/zip code and country)

6K. What is their contact number?*

6L. What is their email address?*

6M. Please tick your rooming preference:* Room sharedRoom single ** Please note that for some destinations (especially in the Neotropics), only twin rooms are available. Please ask us regarding this tour(s).

6N. Please tick your bed preference if sharing a room: Two/twin beds (often smaller beds)One larger bed (when possible) **In some countries, twin beds are small, whereas in other countries there might be two larger queen- or king-sized beds.

6O. Do they smoke?* (Smoking in the tour vehicles and indoors is not permitted. If you do smoke outdoors, please of course be considerate and move away from the group.)

6P. Are they happy for us to include them in group e-mails related to this tour?*

6Q. Do you wish to add any additional travelers?*
[/group]

[group additional-traveler-group-6]

7. Details of the Sixth Traveler (Please provide details of the SIXTH traveler. Additional travelers can be added afterwards).

7A. What is their first given name?* (as it appears on their passport)

7B. What is their family name/surname/last name?* (as it appears on their passport)

7C. What is their full name?* (as it appears on their passport)

7D. If they normally use a different name from what is on their passport, please state it here.

7E. What is their gender?* (as it appears on their passport)

7F. What is your date of birth?* (please write out the month to avoid confusion with different date formats)

7G. What is their nationality?*

7H. What is their passport number?* (if they will be getting a new passport before the tour, please mention this here instead of giving their old passport number)

7I. What is the date of expiry of your passport? (please write out the month to avoid confusion with different date formats) (if you will be getting a new passport before the tour, please mention this below instead of giving your old passport expiry date)

7J. What is their address?*(please include street, city, post/zip code and country)

7K. What is their contact number?*

7L. What is their email address?*

7M. Please tick your rooming preference:* Room sharedRoom single ** Please note that for some destinations (especially in the Neotropics), only twin rooms are available. Please ask us regarding this tour(s).

7N. Please tick your bed preference if sharing a room: Two/twin beds (often smaller beds)One larger bed (when possible) **In some countries, twin beds are small, whereas in other countries there might be two larger queen- or king-sized beds.

7O. Do they smoke?* (Smoking in the tour vehicles and indoors is not permitted. If you do smoke outdoors, please of course be considerate and move away from the group.)

7P. Are they happy for us to include them in group e-mails related to this tour?*

7Q. Do you wish to add any additional travelers?*

[/group]

[group additional-traveler-group-7]

8. Details of the Seventh Traveler (Please provide details of the SEVENTH traveler. Additional travelers can be added afterwards).

8A. What is their first given name?* (as it appears on their passport)

8B. What is their family name/surname/last name?* (as it appears on their passport)

8C. What is their full name?* (as it appears on their passport)

8D. If they normally use a different name from what is on their passport, please state it here.

8E. What is their gender?* (as it appears on their passport)

8F. What is your date of birth?* (please write out the month to avoid confusion with different date formats)

8G. What is their nationality?*

8H. What is their passport number?* (if they will be getting a new passport before the tour, please mention this here instead of giving their old passport number)

8I. What is the date of expiry of your passport? (please write out the month to avoid confusion with different date formats) (if you will be getting a new passport before the tour, please mention this below instead of giving your old passport expiry date)

8J. What is their address?*(please include street, city, post/zip code and country)

8K. What is their contact number?*

8L. What is their email address?*

8M. Please tick your rooming preference:* Room sharedRoom single ** Please note that for some destinations (especially in the Neotropics), only twin rooms are available. Please ask us regarding this tour(s).

8N. Please tick your bed preference if sharing a room: Two/twin beds (often smaller beds)One larger bed (when possible) **In some countries, twin beds are small, whereas in other countries there might be two larger queen- or king-sized beds.

8O. Do they smoke?* (Smoking in the tour vehicles and indoors is not permitted. If you do smoke outdoors, please of course be considerate and move away from the group.)

8P. Are they happy for us to include them in group e-mails related to this tour?*

8Q. Do you wish to add any additional travelers?*

[/group]

[group additional-traveler-group-8]

9. Details of the Eighth Traveler (Please provide details of the EIGHTH traveler).

9A. What is their first given name?* (as it appears on their passport)

9B. What is their family name/surname/last name?* (as it appears on their passport)

9C. What is their full name?* (as it appears on their passport)

9D. If they normally use a different name from what is on their passport, please state it here.

9E. What is their gender?* (as it appears on their passport)

9F. What is your date of birth?* (please write out the month to avoid confusion with different date formats)

9G. What is their nationality?*

9H. What is their passport number?* (if they will be getting a new passport before the tour, please mention this here instead of giving their old passport number)

9J. What is their address?*(please include street, city, post/zip code and country)

9K. What is their contact number?*

9L. What is their email address?*

9M. Please tick your rooming preference:* Room sharedRoom single ** Please note that for some destinations (especially in the Neotropics), only twin rooms are available. Please ask us regarding this tour(s).

9N. Please tick your bed preference if sharing a room: Two/twin beds (often smaller beds)One larger bed (when possible) **In some countries, twin beds are small, whereas in other countries there might be two larger queen- or king-sized beds.

9O. Do they smoke?* (Smoking in the tour vehicles and indoors is not permitted. If you do smoke outdoors, please of course be considerate and move away from the group.)

9P. Are they happy for us to include them in group e-mails related to this tour?*
[/group]

10. Travel details (for you and your group)

10A. Arrival flight details: (Airline, flight code & dates/times) (This can be sent to us at a later stage if you do not yet have this information.)

10B. Departure flight details: (Airline, flight code & dates/times) (This can be sent to us at a later stage if you do not yet have this information.)

11. Additional information

11A. Do you (or your additional travelers) have any specific dietary requirements?*

11B. Do you (or your additional travelers) have any medical conditions that we should know about?*

11C. Anything else we should know about?*

12. In an event of an emergency, who should we contact? (This should be somebody not on tour with you).

12A. Full name of contact person?*

12B. What is their relation to you?*

12C. What is their address?*

12D. What is their contact number?*

12E. What is their email address?*

Questions 13-19 refer to additional travelers in your group

[group emergency-contact-group-2]

13. In an event of an emergency, who should we contact for TRAVELER 2? (This should be somebody not on tour with you).

13A. Full name of contact person?*

13B. What is their relation to TRAVELER 2?*

13C. What is their address?*

13D. What is their contact number?*

13E. What is their email address?*

[/group]

[group emergency-contact-group-3]

14. In an event of an emergency, who should we contact for TRAVELER 3? (This should be somebody not on tour with you).

14A. Full name of contact person?*

14B. What is their relation to TRAVELER 3?*

14C. What is their address?*

14D. What is their contact number?*

14E. What is their email address?*

[/group]

[group emergency-contact-group-4]

15. In an event of an emergency, who should we contact for TRAVELER 4? (This should be somebody not on tour with you).

15A. Full name of contact person?*

15B. What is their relation to TRAVELER 4?*

15C. What is their address?*

15D. What is their contact number?*

15E. What is their email address?*

[/group]

[group emergency-contact-group-5]

16. In an event of an emergency, who should we contact for TRAVELER 5? (This should be somebody not on tour with you).

16A. Full name of contact person?*

16B. What is their relation to TRAVELER 5?*

16C. What is their address?*

16D. What is their contact number?*

16E. What is their email address?*

[/group]

[group emergency-contact-group-6]

17. In an event of an emergency, who should we contact for TRAVELER 6? (This should be somebody not on tour with you).

17A. Full name of contact person?*

17B. What is their relation to TRAVELER 6?*

17C. What is their address?*

17D. What is their contact number?*

17E. What is their email address?*

[/group]

[group emergency-contact-group-7]

18. In an event of an emergency, who should we contact for TRAVELER 7? (This should be somebody not on tour with you).

18A. Full name of contact person?*

18B. What is their relation to TRAVELER 7?*

18C. What is their address?*

18D. What is their contact number?*

18E. What is their email address?*

[/group]

[group emergency-contact-group-8]

19. In an event of an emergency, who should we contact for TRAVELER 8? (This should be somebody not on tour with you).

19A. Full name of contact person?*

19B. What is their relation to TRAVELER 8?*

19C. What is their address?*

19D. What is their contact number?*

19E. What is their email address?*

[/group]

20. Payment for or participation in a tour confirms that you have accepted Birding Ecotours’ Standard Terms and Conditions:

All tours offered by Birding Ecotours are subject to the following terms and conditions:

You are contracting with Birding Ecotours in South Africa (hereafter referred to as ‘BE’, ‘we’ or ‘us’) when you participate in or pay for (into our South African, UK, US or other accounts) any of our tours.

The terms and conditions set out herein form the basis of the contract (‘the contract’) between BE and yourself (‘the client’) and no reliance shall be placed on any terms, conditions or statements not included herein (including those terms that might be characteristic to the trade) unless they have been reduced to writing and signed by BE and yourself (including by electronic signature / email). BE and the client (hereafter referred to collectively as ‘the parties’) are precluded from relying on any statements or assurances not expressly covered in these terms. Hence, you are urged and encouraged to read through these terms and conditions and to familiarise yourself with the content hereof. Should you go ahead and complete the online (or other) booking process and book a tour with us, you will be regarded as having read and consented to the terms and conditions set out in this document.

1. The parties agree that (a) any dispute between them of whatsoever nature and howsoever arising, including any dispute flowing from this contract and/or either parties’ obligations in terms thereof, shall be governed by the laws of the Republic of South Africa, and (b) such dispute shall be resolved by the appropriate South African court having jurisdiction in the matter. In this regard, the parties hereby irrevocably consent to the jurisdiction of such South African court.

2. Neither BE, nor its members or any of its employees, sub-contractors or consultants, shall be held liable for any damage, loss, injury or death, to any person or property arising from any cause whatsoever, during a BE tour, or from any activity related to or undertaken during a BE tour. The client accepts that the tour requires a certain level of adventure, and involves an element of personal risk. If you have never joined a birding tour, please contact us and ask us more about what a birding tour really involves, before signing up. Some people are surprised how tiring some birding tours can be, or how focused they are on searching for birds.

3. All clients and tour participants are strongly advised and urged to:
3.1 obtain adequate medical insurance cover prior to any tour (including evacuation cover in the event of an emergency), complete repatriation insurance in the unlikely case of death during the tour, expenses related to testing positive for Covid (or any other illness, injury or anything else) during the tour, such as extra hotel expenses, extra transport expenses, quarantines in the touring country or on arrival back in your home country, as BE unfortunately cannot be liable for any of these expenses under any circumstances and some destinations require Covid insurance for entry, etc.;
3.2 ensure that all valuables are covered and/or insured against any damage, loss or theft;
3.3 obtain comprehensive travel insurance for loss of luggage, unforeseen delay, cancellation or postponement of their trip, etc. due to events such as (but not limited to) delayed flights, illness, adverse weather conditions, natural disasters, pandemics, epidemics or local outbreaks of infectious or other diseases, vis major, force majeure, casus fortuitous, acts of state or civil unrest. BE shall not be liable for, and the client hereby indemnifies BE against, any expenses, damages or any other losses that may be suffered as a result of any of the above events or anything else not listed. The client hereby indemnifies BE against any such loss and absolves BE from any liability in relation to such loss. We do not make travel insurance compulsory, but the 25 % initial deposit and 75 % balance payment are strictly non-refundable and non-transferable to any other tour (kindly refer to point 6 below for our payment policy);
3.4 Note that travel insurance should be purchased immediately after booking a tour.

Importantly, BE shall not refund the deposit or balance payment if you cancel your participation in the trip, for any reason whatsoever (including, but not limited to illness and death), or if BE is required to cancel or postpone a tour due to any of the events referred to in paragraphs 3.3 above. We do not make travel insurance compulsory, but the 25 % initial deposit and 75 % balance payment are strictly non-refundable and non-transferable to any other tour. As a result, and given that the client carries the risk of any losses incurred as a result of the above events, you are urged to purchase travel insurance as unforeseen events (such as those listed above) just prior to or during a tour, do affect tour participants from time to time.

4. BE will not be responsible for the failure to conduct any tour or perform any obligation in terms of the contract between the parties in the event of such failure being caused by any unforeseen event or event beyond the control of BE. BE's obligation under the contract will then be suspended, and extended for the duration of such event. A new tour date will be arranged after this event is over.

5. Cancellation policy; BE has the right to cancel the tour, and/or its extensions, should insufficient reservations be received and if clients booked onto it don’t want to pay a surcharge for the smaller group (sometimes clients are willing to pay extra to ensure the trip will run). If BE cancels the tour because of this reason, all deposits and payments will be refunded in full, or if agreed by you, the client, transferred to another tour booking. BE will do its utmost to prevent the tour from being cancelled due to too few signups.

6. A tour will only be considered confirmed and provisional bookings will only be made once a non-refundable (except for point 5 above) deposit of 25% has been received by BE for each participant. Full (75 % balance) payment for the tour must be made at the latest 2 months prior to the starting date of the tour. The 25 % deposit and 75 % balance payments are non-refundable as per 3.3 above.

7. Please do not book any flights until you have first checked and confirmed tour dates with BE.

8. Tours are conducted in English, unless otherwise indicated in writing.

9. Smoking in the tour vehicles and indoors is not permitted. If you do smoke outdoors, please of course be considerate and move away from the group.

10. It is solely your (the client’s) responsibility to ensure that all the necessary travel documents, visas, health certificates, proof of vaccinations etc., are in order and meet the requirements of the destination(s). BE will strive to advise you on what is required, as well as furnish required paperwork in support of applications, where applicable.

11. Payment can be made electronically (EFT), by wire transfer (domestic or international), by American check (unfortunately non-US cheques can’t be accepted), by MasterCard, Visa, AMEX or PayPal (as per payment links on our website, or by completing a credit card form we can e-mail you). We sometimes provide other payment methods; please contact us for details. Please note that for credit card payments, we may disclose your personal information if we are required by law to do so or if you violate our terms of service. If you choose a direct payment gateway to complete your purchase, then Virtual Card Services stores your credit card data. It is encrypted through the Payment Card Industry Data Security
Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

12. BE reserves the right to increase the tour price(s), if the currency exchange rate at the destination changes or if other unforeseen events force this. To date (for 18 + years of operation) we have not had to do this though.

13. BE reserves the right to modify an itinerary whilst on tour (or prior), if necessary, due to unforeseen circumstances beyond the control of BE (or if the tour leader thinks it will improve the tour) such as, but not limited to, road maintenance, adverse weather conditions, closure of lodges, guest houses, etc. Itineraries shown on our website or elsewhere also sometimes have to be modified (usually in advance of your tour) according to availability of accommodation and other factors, and if because of recent knowledge (such as better lodges opening or birds becoming easier to see elsewhere) we believe that by making (usually small) changes to the itinerary it will lead to an improved experience for you, then we certainly try to make these changes.

14. BE reserves the right to change or substitute the tour leader(s) for the specified tour(s).

15. Tour participants undertake to comply with the instructions of BE and its employees, sub-contractors or consultants during the tour. BE has the authority to disqualify any participant, without refund or further obligation, if they do not follow the recommendations of the guide or if the guide feels the person’s continued participation will jeopardize the well being or enjoyment of other individuals or the group as a whole. Possession of illegal substances (or involvement in illegal activities) will immediately disqualify you from the tour without refund or further obligation.

16. Any loss or damage to the property of BE caused either by the willful conduct or negligence on the part of any participant shall be refunded in full to BE.

17. For any UK/European clients booking, please note the following:
Birding Ecotours Ltd is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with the current ''The Package Travel, Package Tours Regulations'' all passengers booking with Birding Ecotours Ltd are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Birding Ecotours Ltd.

This Policy is issued by Evolution Insurance Company Limited which is registered in Gibraltar No. 88737 with a registered office at 5/5 Crutchett’s Ramp, Gibraltar, GX11 1AA. Evolution Insurance Company Limited is authorized and regulated by the Financial Services Commission in Gibraltar and authorized and subject to limited regulation by the Financial Conduct Authority (FCA) in the UK. Details about the extent of our authorization and regulation by the FCA are available from us on request.

In the unlikely event of insolvency of Birding Ecotours Ltd please follow the procedures below:

Claims should be submitted in writing within 14 days of the administration order or Birding Ecotours Ltd being declared insolvent supported by documented evidence quantifying the value of the claim.

Claims should be submitted to: Evolution Insurance Solutions Limited, 53A High Street, Saffron Walden, Essex, CB10 1AA, UK or via email to [email protected]

Policy exclusions: this policy will not cover any monies paid back to you by your travel insurance or any losses which are recoverable under another insurance or bond (with the exception of credit and debit card). This policy will also not cover any loss sustained by passenger(s) booked on a flight-inclusive package sold and commencing within the United Kingdom.

**Policy period covers bookings made within the dates specified regardless of date of travel**

20. Do you accept our terms and conditions above?*

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